
Dyefor support
Need a hand?
Questions about personalising or an existing order? Our team is ready to help.
Helpful answers
Questions, answered.
How do I personalise my order?
Choose your product options, then use the Personalise button to add photos, names or wording. Check every detail carefully before adding the item to your basket because we make it from the information you approve.
Will I see my design before it is made?
Where a live preview is available, it updates as you personalise. Use it to check your layout and wording. Colours may vary slightly between screens and the finished material.
When will my order arrive?
The latest delivery estimate is shown on the product page using our current production and dispatch timing. We will email tracking details as soon as your parcel is on its way.
Can I update my order after checkout?
Please contact us within 30 minutes of ordering. We will always try to help, but personalised items cannot be changed once they have entered production.
What if my order arrives damaged or incorrect?
Send our support team your order number and clear photos of the issue. We will review everything promptly and help put it right.
Made for every moment






